Nordstrom’s Secret: Building Character-Driven Retail Success

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Let's use a retail organization as an example. Let's think about Nordstroms, for instance. Nordstroms is an incredible retail organization. They have a vision or a mission, which informs its core values and operating principles so that when you and I walk into one of their stores, hopefully the behavior we see, the things we see as we're there, are consistent with their core values, operating principles, and their vision and mission. Now, if we overlay this and talk about it in the context of character, character can be assigned to an organization, as we've just seen, or to an institution like a church.

But in our case, let's talk about a personal character, a godly character, and let's take it personally. More of the Men on Target series with Vince Dacchioli at otm.co.